GET v1.1/queues

Lists all of the queues present on this account.

this resource supports additional data through the fields parameter

Parameters

Label	Description	Values	Modifiers	Type	Required
fields	Return additional data about this resource e.g **_v1.1/queues?fields=id,name,is_active,url_**	id, url, rank, name, is_active, role, external_id	None	Query string	False

GET v1.1/queues/:id

Information about one queue.

this resource supports additional data through the fields parameter

Parameters

Label	Description	Values	Modifiers	Type	Required
id	The unique __id__ of a queue e.g **_v1.1/queues/54f07e48245560384e69776e_**	A work queue ID	None	URL	True
fields	Return additional data about this resource e.g **_v1.1/queues?fields=id,name,is_active,url_**	id, url, rank, name, is_active, role, external_id	None	Query string	False

Examples

Basic example

> curl -u username:password "https://api.conversocial.com/v1.1/queues"
{
  "paging": {....},
  "queues": [
    {
      "url": "https://api.conversocial.com/v1.1/queues/5ab0e9999bd56c01aa93547b",
      "id": "5ab0e9999bd56c01aa93547b"
    },
    {
      "url": "https://api.conversocial.com/v1.1/queues/5ab0e9999bd56c01aa93547c",
      "id": "5ab0e9999bd56c01aa93547c"
    }]
}

Example with additional fields

> curl -u username:password "https://api.conversocial.com/v1.1/queues?fields=id,url,name,role"
{
    "queues": [
        {
            "url": "http://localhost:8000/v1.1/queues/5ab0e9999bd56c01aa93547b",
            "role": "default",
            "name": "* Default",
            "id": "5ab0e9999bd56c01aa93547b"
        },
        {
            "url": "http://localhost:8000/v1.1/queues/5ab0e9999bd56c01aa93547c",
            "role": "legacy",
            "name": "* Legacy",
            "id": "5ab0e9999bd56c01aa93547c"
        }
    ],
    "paging": {
        "next_page": null,
        "prev_page": null
    }
}

A Queue resource

> curl -u username:password "https://api.conversocial.com/v1.1/queues/5ab0e9999bd56c01aa93547b"
{
    "queue": {
        "name": "* Default",
        "url": "http://localhost:8000/v1.1/queues/5ab0e9999bd56c01aa93547b",
        "is_active": true,
        "rank": "9",
        "role": "default",
        "external_id": null,
        "id": "5ab0e9999bd56c01aa93547b"
    }
}